Refund Policy

Thank you for your interest in participating in one of our events. By opting to purchase, allocate or possess tickets to any of our events, you automatically agree to the following terms of our refund policy.

Please note that Tenth Inning Productions LLC reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions - without any prior notifications to you. Such changes will be duly reflected on the website. These changes will relate back to the date of purchase of any of our events.
All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations (for exceptional circumstances please contact us)
The ticket you purchase represents a revocable license for you to access the event when its is scheduled to be hosted. The license includes the revocable right to attending any of the events. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
The bearer has to assume full responsibility of the events' tickets, once (s)he receives it. Tenth Inning Productions LLC has no liabilities - financial, legal, or otherwise - in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Kindly note that tenthiningcardshow.com and the TCGNOW ios app are the only authorized sources for purchasing any of our event(s) tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to no honor such stolen/counterfeit tickets and declare them as void.

Our event(s) ticket(s) sent to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that our event(s) tickets cannot be redeemed against cash, credits, or any other benefits.

Tenth Inning Productions LLC has the right to investigate if there has been any violation of the event(s) ticketing terms and conditions. In case of any conflicts, the decision of Tenth Inning Productions LLC will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
If you are not able to access any particular section(s) of the venue due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
If any of our events are cancelled in its entirety due to any unforeseen circumstances, Tenth Inning Productions LLC has the sole and absolute right to:
i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

If any of our events are cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Tenth Inning Productions LLC will be considered final.

If any of our events are has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on processing fees and such other charges.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Tenth Inning Productions LLC cannot be, in any way, held liable for that.
By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending our events is 13.
If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to the the event. No refunds, full or partial, will be issued either.

Tenth Inning Productions LLC does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

Tenth Inning Productions LLC follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behavior/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at any of our events and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase our event(s) tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

We really hope you will have a great time at our events. You can get your tickets here.